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Ashajyothi
Newbie
‎11-19-2023 08:50 PM

Where's my Roku home screen app?

I turned my tv off last night after watching amc+ and I turn it on this morning and my whole Roku home screen is gone, the only thing that's showing is the inputs! I don't know what to do and how to fix it, I don't even know if I need to reset it. It's like my whole TV reset itself, but the basic channels aren't there either and it's telling me to reenter my email and stuff. Can someone please tell me what's going on???

mybkexperience

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RokuERey
Community Moderator
Community Moderator
‎11-20-2023 12:33 PM

Re: Where's my Roku home screen app?

Hi @Ashajyothi,

Greetings from the Roku Community!

We understand, and we appreciate you for letting us know about this issue you're running into.

Could you tell us more about this? If you haven't tried resetting your device then try this navigate to Settings>>System>>Power (If applicable)>>System restart. You can also do it by unplugging your Roku device and rest it for 10-15 minutes then try again to see if that helps.

Please keep us posted.

Thanks,

Rey

ERey.
Roku Community Moderator
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