Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Deberie
Newbie

Unable to connect to mobile hotspot using my IPhone 12

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I have tried to connect to roku with several different hotspot phones.i get connected to wifi but no internet. Help [personal information removed]

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RokuTakashi
Community Moderator
Community Moderator

Re: iPhone 12 hotspot how do I connect

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Hi, @jroelgoetz

Thanks for posting, and welcome to the Roku Community.

We acknowledge your inquiry, and we're here to help. Follow the steps below on how to connect to your hotspot for a Network.

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select Network.
  4. Select Set up connection.
  5. Select Wired or Wireless.

If you cannot find your mobile hotspot when scanning for the network, you may need to adjust some settings on your mobile phone to enable a complete connection with your Roku TV.

Please let us know what you find out.

All the best,
Kash

Takashi O.
Roku Community Moderator

View solution in original post

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6 REPLIES 6
jroelgoetz
Newbie

Re: iPhone 12 hotspot how do I connect

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I'm trying to connect my Roku TV without WIFI, just my iPhone, just like my computers connect to my. iPhone hotspot.  Is this not possible without the use of WIFI?

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RokuTakashi
Community Moderator
Community Moderator

Re: iPhone 12 hotspot how do I connect

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Hi, @jroelgoetz

Thanks for posting, and welcome to the Roku Community.

We acknowledge your inquiry, and we're here to help. Follow the steps below on how to connect to your hotspot for a Network.

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select Network.
  4. Select Set up connection.
  5. Select Wired or Wireless.

If you cannot find your mobile hotspot when scanning for the network, you may need to adjust some settings on your mobile phone to enable a complete connection with your Roku TV.

Please let us know what you find out.

All the best,
Kash

Takashi O.
Roku Community Moderator
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Gjk
Newbie

Re: iPhone 12 hotspot how do I connect

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When i press home on roku nothing comes up on my tv or phone to scan the settings 

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Gjk
Newbie

Re: iPhone 12 hotspot how do I connect

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When i press roku home button nothing comes up

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jontalk
Roku Guru

Re: Unable to connect to mobile hotspot using my IPhone 12

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@DeberieI'm sure you know that a mobile hot spot IS a device that provides wireless data much like a router does. That said, its quite possible the problem is channel congestion so I'd suggest you install an app similar to WiFi Analyzer for Android on your phone. THEN look at how many others are using the SAME channel as you are and switch to one less congested. It's not at all unusual to have difficulty when there are many others on the same channel. If you are using the 5gHz band, I'd also suggest learning how to change bandwidth since the majority use 80hz rather than 40, which I personally find much better

Power User (film maker)
Mill Valley, CA

Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX68U WiFi 6 router. Western Digital Power Line network adapters
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atc98092
Community Streaming Expert

Re: iPhone 12 hotspot how do I connect

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@Gjk wrote:

When i press home on roku nothing comes up on my tv or phone to scan the settings 


Pressing Home does nothing but take you to the main Roku screen if you're not already there. You have to go into the Settings/Network menu to search for a WiFi connection. Depending on your model phone, you might need to activate a setting "Maximize Compatibility" or something similar. And of course you must enable the Hotspot on your phone before it's visible to the Roku.

Dan

Roku Community Streaming Expert

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