Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Switching devices on different tv

I recently purchased a new roku and put the old roku express 5+ in my bedroom. That tv had an even older roku that always gave me trouble. But now all of a sudden it’s saying I have a poor connection and can’t play anything. The router in 20 feet away and the older roku never gave me issues before. I’ve always had a wireless connection. What can I do so I can work this roku? Thank you in advance 

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Community Streaming Expert

Re: Switching devices on different tv

There may not be anything you can do.  I have Rokus with good reception and some with terrible reception.   If it's an older Express model that you've moved then it only supports 2.4GHz.  You can try different Wi-Fi channels on your router or moving the device around to try to find a sweet spot, but that's about it.

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