Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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JC1965
Level 7

Something didn't work quite right; I am sick of hearing that.

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We're sorry, something didn't work quite right.ROKU PROBLEM.jpg

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Reference Code: RLP-1007

I am getting this on every channel I watch and it happens every 10 minutes.  I have the best cable at 400MPS and this seems to get worst.  I have rebooted all my ROKU and still to this day, this happens daily.  I am over this.  ROKU find an update to fix this.  Or send me something new for free.  This is not fair.

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2 REPLIES 2
Strega
Level 17

Re: Something didn't work quite right; I am sick of hearing that.

You said "every channel I watch" but when I search for the code on the Internet I see Spectrum again and again.  Does this also happen to you outside the spectrum app?

JC1965
Level 7

Re: Something didn't work quite right; I am sick of hearing that.

Yes, I realized that it is not ROKU at fault.  I decided to play around with my Roku and watched "Roku Channel" and found a show to watch and decided to watch that show.  I had no problem.  It never flinched or anything, it was perfect all afternoon.  So, it is Spectrum that is a problem.  Thank you for your answer.  Now I know it is not ROKU.