Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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cmccurdy777
Level 7

Router not Appearing as a wireless network on Roku Express after replacing my router.

I recently replaced my router.  Since I have replaced it my new router will not appear as an option in the wireless settings of my Roku Express. I have restarted the router, restarted the Roku, and I've restored the Roku to factory settings. The router still does not appear as a wireless network.  What can I do?

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Router not Appearing as a wireless network on Roku Express after replacing my router.

@cmccurdy777-

Roku Express models (NOT the recently released Express 4K/4K+ models) have single band WiFi radios that can only see the 2.4 GHz WiFi band.  Make sure your new modem has the 2.4 GHz band enabled.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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