Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Router not Appearing as a wireless network on Roku Express after replacing my router.
I recently replaced my router. Since I have replaced it my new router will not appear as an option in the wireless settings of my Roku Express. I have restarted the router, restarted the Roku, and I've restored the Roku to factory settings. The router still does not appear as a wireless network. What can I do?
Roku Express models (NOT the recently released Express 4K/4K+ models) have single band WiFi radios that can only see the 2.4 GHz WiFi band. Make sure your new modem has the 2.4 GHz band enabled.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X