Wi-Fi & connectivity

[CiLe]

The older roku connects automatically to iphone 11.

2020 roku ultra shows the iphone and the password is correct and the iphone has 4 bars. The verizon hotspot works with ipad and windows 10 computer. But the roku ultra won't go to the internet. 

[RokuDanny-R]

@CiLe

Thanks for the post.

Can you please provide us the following information:
-Roku device model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
With more information we will be able to pass it along to the appropriate team to investigate further.

Thanks,
Danny