Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Roku not connecting via WiFi & remote stopped working.
Last night for no reason roku stopped working. It said it was not connected to the Internet and the remote would not work. I try to connect my cell phone via the mobile app but it would not work because it could not find the Roku device. I move the device to the room where our router is located and hardwired it and it connects via the hardwire but not via Wi-Fi, I was able to get the Roku connected and my phone synced and then went to settings and Connect to the Wi-Fi but as soon as I unplug the hard line it would drop the Wi-Fi connection as well. Any suggestions.?