Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Yianna
Newbie

Roku express not connecting to new internet

I have the Roku app for my remote because I’ve misplaced the remote somewhere around the house. I’m tryna to connect my Roku express to the new internet because I have changed over to a new internet service. How can I connect my Roku remote app to the new internet without a remote and with the service already being connected to the Roku express ? 

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renojim
Community Streaming Expert

Re: Roku express not connecting to new internet

@Yianna, you can't.  You either have to set up your new Wi-Fi to match the previous one (same SSID/network name and password) or get a remote.  Any cheap universal remote that supports Roku devices should work.

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