Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Selena5900
Level 7

Roku Wifi isn't showing up on my other devices

My wifi for Roku for the past 6 months have been fine, but all of a sudden the Roku wifi wasn't showing up as a option on my wifi options on my phone. So I reset the network several times but that didn't work so I decided to factory reset the tv and it did. After that I tried to keep the tv on since dorm wifi disconnect from the tv and you have to sign back in again to the wifi but once I had to do that again the Roku wifi wasn't showing up again! I ran out of ideas trying to solve this problem. I even tried shutting down my phone so I really have no clue at this point. PLEASE HELP!!

 

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makaiguy
Community Streaming Expert

Re: Roku Wifi isn't showing up on my other devices

Wifi Direct address not shown:
This post has helped others in your situation:
https://community.roku.com/t5/Network-Wireless-Wired-Connections/Direct-Roku-not-Visible/m-p/624906/...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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