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329622
Newbie
‎07-27-2023 10:26 AM

Roku TV Turning off Internet?

I have 2 Insignia ROKU TV's in my travel trailer. The trailer never moves from where it is parked. Both of the TV's will not stay connected to the internet if they are not in use. Is this normal? I also have 3 ROKU TV's in my house and I do not have this issue. Please advise. Thank you

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator
‎07-27-2023 10:35 AM

Re: Roku TV Turning off Internet?

Hi @329622,

Welcome to the Roku Community!

We understand that you need assistance with your Roku TV not maintaining a connection to the internet. For us to better understand the issue, could you please tell us what kind of network you are trying to connect to? Is it directly through a router or a wireless extender? Also, what troubleshooting steps have you taken to resolve the issue?

With more detailed information, we'll be able to assist further.

All the best,
Kash

Takashi O.
Roku Community Moderator
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