Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Roku T.v not connecting to wifi in a dorm room-needing to contact administrator
I'm at a dorm and every time I try to connect my wifi to school using my phone is saying "web authorization id disabled. Please contact the administrator for assistance". I even restarted the wifi connection
I agree. That's what they mean by "contact administrator". There's a good chance they will want your Roku's MAC number to enable your connection, so you might want to get this ahead of time via Settings > Network > About.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
I am trying to connect my Roku tv to my dorm wifi and I always get to connecting to the DIRECT-Roku-****** but then when it asks me to enter a password for that on my phone I’m not sure what password it’s asking for. Is it asking for my Roku account password or the wifi I am trying to use password?