Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Shs
Reel Rookie

Roku Streaming freezes and clocks

Can hardly watch because freezes and clicks. Non Roku channels don’t freeze or clock. Every time I report this someone responds and it works awhile then starts clicking again. My internet is good. Everything checked and reset. 

0 Kudos
1 REPLY 1
RokuERey
Community Moderator
Community Moderator

Re: Roku Streaming freezes and clocks

Hi @Shs,

Welcome to the Roku Community!

We see that you're experiencing this issue going on during streaming. We want to learn more about this.

Could you tell us when did you start seeing the issue occur? What troubleshooting steps have you taken so far so we can provide the appropriate next step?

With a better understanding, we'll be able to assist you. 

Thanks,

Rey

ERey.
Roku Community Moderator
0 Kudos