Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku QuestionRoku Question

Hoping this is the right place to ask this! About 5 years ago I bought a 60” TCL Roku tv. Everything works fine with it still, except that there’s a significant amount of lag and loading time when doing pretty much everything (opening apps, using the arrow keys, going back to home, etc). The picture on the tv is perfectly normal and sound is still good, so I don’t want to spend the money to buy a whole new tv. The only workaround I can think of is to simply use the tv as an hdmi input for a Roku box. The only problem is that the Roku remote would control both the TV and the box. Is there any workaround for this, or any suggestions? Thanks in advance!

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Level 18

Re: Roku QuestionRoku Question

you dont have to pair the remote with the TV controls.

---A problem clearly stated is a problem half solved---.
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Community Streaming Expert

Re: Roku QuestionRoku Question

These things are just little special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.

Restart via Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart)

If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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