Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku Express not connecting to internet (community wifi in an apartment)

I just upgraded to a Roku Express. I had my old Roku for over 8 years and it worked perfectly, but Hulu stopped streaming on older models. Anyway, I have community wifi in my apartment complex. This was never an issue with my old Roku, but the express won't connect to the internet. I tried entering it with the "hotel/dorm" option, but the popup screen disappears before I can connect or enter the code online. I have tried it over 20 times and still can't get it to connect. Any suggestions? 

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