Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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MckinleyT49
Level 7

No remote to get ip adress

A frind give me a roku streaming stick with no remote and it isnt connecting 2 the WiFi and I cant connect manually with out the roku ip address... Can I find the ip address by the model # and sn. # perhaps? Anyone give me feed back please..!

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2 REPLIES 2
DBDukes
Community Streaming Expert

Re: No remote to get ip adress

@MckinleyT49 

It won't have an IP address until it connects to your network and your network assigns it one.

To connect a Roku stick to a network, you need a remote.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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AvsGunnar
Community Streaming Expert

Re: No remote to get ip adress

@MckinleyT49 

You can buy replacement Voice remotes at Walmart, Target, Best Buy, etc.

The alternative is to have your friend tell you the name of his/her network SSID (network name) and his/her network password.  You can then make those changes within your router to that network SSID and password and connect the Roku Streaming Stick.  Then connect using the mobile app as you are attempting to.

After you have it all set up and working, then you can change your router's setting back to what they were originally and the Roku will follow you to the new network name and password. (router's DHCP server has given the Roku an IP address.)

The above will not work though if the Streaming Stick has been Factory Reset.  In that case, you must follow @DBDukes answer and get a replacement remote. (or new device w/remote).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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