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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Bobby16
Reel Rookie
‎08-14-2023 10:28 AM

No remote and can’t connect to Wi-Fi

my parents lost my remote to the tv and it’s not connected to the Wi-Fi and it’s a 24 inch tv so there’s only one button and I don’t have a Ethernet cord. Also I have a Roku premiere remote but i don’t know if it will connect. And all I wanna do is turn my volume down 

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renojim
Community Streaming Expert
‎08-14-2023 01:46 PM

Re: No remote and can’t connect to Wi-Fi

To get it connected to Wi-Fi you must have a remote and the one from the Premiere won't work on a Roku TV.  You need a remote from the manufacturer (TCL, Hisense, etc.), a Roku Voice Remote, or a universal remote that supports Roku TVs.

Those single buttons on TVs usually perform multiple functions.  When the TV is on, try pressing it to see if a menu pops up.

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