Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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New router

I purchased a new router and now neither roku plus will work with the new router.  My roku TV & google tv will connect. 

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Community Streaming Expert

Re: New router

Whats the make and model number of your new router and the model number of your "roku plus"?  Is the new router dual band (2.4GHz and 5GHz)?  If your "roku plus" is an Express+ then it will only connect to 2.4GHz.

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