Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Nate1
Level 7

Network Connectivity Issues with Premiere

So, I have been having problems with my Roku Premiere+ (3921 series)   with connecting to my router. It worked just fine earlier today, and it has been for the past few months, but no wi-fi signals are appearing. I have tried numerous things, from a system restart to a factory reset; all to no avail. Is this happening to anyone else, and how can I fix it?

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Network Connectivity Issues with Premiere

Try restarting your router. When it comes back up try to reset your Roku's wifi connection. If it still doesn't work, try restarting your Roku.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Nate1
Level 7

Re: Network Connectivity Issues with Premiere

I tried those, they didn't work.

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