Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Laya
Newbie

My roku express device wont connect to my cox wifi

.y roku express device will not connect to my cox wifi.  How can I fix it? It has been like this for 3 days now.

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1 REPLY 1
DBDukes
Community Streaming Expert

Re: My roku express device wont connect to my cox wifi

@Laya 

Roku Express is a 802.11 b/g/n (2.4 GHz) device. Some ISPs have changed the 2.4 GHz settings to g/n, making it difficult for Roku devices to connect on that band.

Check your wireless settings and see if they are b/g/n, and if not, change them to b/g/n.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

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