Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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mariana_15
Level 7

Mi Roku no reconoce ninguna red de WiFi disponible

Se escanean las redes disponibles pero no reconoce ninguna, a que se debe eso.

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2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee

Re: Mi Roku no reconoce ninguna red de WiFi disponible

@mariana_15

Thanks for the inquiry.

Please be aware that the Roku Community only supports the English language and we had to use Google Translate to understand your post.

Can you please provide us more information about the issue you are experiencing? What Roku model device are you using? If you have a Roku Express or Premiere model, have you ensured your router is broadcasting a 2.4GHz Wi-Fi network for the device to connect to? The Roku Express/Premiere is only compatible with wireless b/g/n networks on the 2.4 GHz spectrum.

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Sroque
Level 7

Re: Mi Roku no reconoce ninguna red de WiFi disponible

Falta de conectividad no tiene servicio  la aplicación 

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