Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Initial setup of Roku Ultra-won't connect to internet after restarting router
I've been using the Roku Express for a long time now and just bought the Ultra to replace it. During the initial set up phase, it wouldn't connect to WiFi but I'm not new to Roku so I knew what to do - retart router and restart the device. Still won't connect. My router is Eeros and when I check to see what devices are connected to it, the Roku Ultra shows up in the list of devices but it still won't connect. When I switch back to the Express, it connects right away. What am I missing? Super frustrating.