Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

I figured it out! WiFi connection problems!

All my devices were connected to my WiFi and my Roku’s would not work! I literally tried everything! But what I did was I went into my Xfinity app and went to devices connected, and clicked on Roku express and I selected to forget this device and once they removed it a re-entered my password on my Roku and it is up and running again! hope this helps! 

Community Streaming Expert

Re: I figured it out! WiFi connection problems!


Thanks for reporting this.  Xfinity seems to have real issues with their routers.

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