Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Connecting Roku to new internet.

I have a several years old roku stick; have used it successfully with prior internet provider.  Today I got a new provider.  When Roku asks for the password for the provider, I get the message that it can't connect.  Tried numerous times on two different sticks.  I am connected to several devices in my home.  What's up?  And I can't raise anyone at Roku.

Thanks for any good help.

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