Wi-Fi & connectivity

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Tp7
Newbie

Can’t connect to internet

Getting code 009 error on both Roku tvs, says my signal strength is excellent from my DSL router but won’t connect on both my tvs. I can use my phone as a hot spot but that uses all my data. It’s been out for 3 days now and I’m getting a little weary of this issue. 

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jontalk
Roku Guru

Re: Can’t connect to internet

@Tp7While I can't guarantee this is the remedy, connectivity problems are often due to channel congestion. If you haven't yet, I recommend installing WiFi Analyzer for Android, or if you use Apple, something similar from the app store. Once installed check to see how many others are using the same channel/band then log into the router and switch to channels that are less congested. Best of success regardless

Power User (film maker)
Mill Valley, CA

Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX68U WiFi 6 router. Western Digital Power Line network adapters
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