Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Normbragg
Newbie

Bypassing screens on setup routine

Cannot exit setup screen for controlling TV power and volume. TV not supported . Do not want this option

0 Kudos
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: Bypassing screens on setup routine

A warm welcome here in the Roku Community, @Normbragg!

We appreciate you reaching out for support about not being able to exit the setup setting on your TV. No worries! We're here to further assist you with this. 

We'd like to clarify if this is the Settings under Remotes and Devices? If so, are you trying to set up a new remote? Also, we'd like to know more information about your TV not being supported so kindly elaborate and specify.

Furthermore, if you can provide us with a photo of the setup screen, that would be great. 

We'll be looking forward to your response so we can assess your concern better and provide you with an accurate resolution.

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos