Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Used my Roku 2 days ago no issues. Tonight it shows my wifi network and signal strength excellent but will not connect. Tried my second Roku and exact same issue. I did a factory reset on 1 and will not connect to Xfinity wifi to set up, still shows my network and signal strength excellent. I tripple checked my wifi password and that is not the issue.
I used my phone as a hot spot and finally got connected.
What can I do to get it back on my home wifi Xfinity? I can't use all my mobile gigs just to stream. Anyone else having this issue or worked through it - please help!