Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Karsz
Level 7

Avoid other devices in the same network controlling my roku

How can I avoid when I´m in a Hotel, other devices  in the same network can connect to my Roku?, sometimes when I´m reproducing Netflix, other devices can connect to Youtube or Spotify and change what I´m watching.

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4 REPLIES 4
RokuTannerD
Retired Employee

Re: Avoid other devices in the same network controlling my roku

@Karsz Thanks for the note. There is a setting to allow you to disable control by mobile apps available in Settings>System>Advanced system settings>Control by mobile apps. 

 

Thanks,

Tanner

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Karsz
Level 7

Re: Avoid other devices in the same network controlling my roku

Thanks @RokuTannerD, but I already have disabled that option and it keeps allowing other devices to change the content, I tried even restarting my Roku (Premiere+) after change that option and it is not working.

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Nathan24
Level 7

Re: Avoid other devices in the same network controlling my roku

Did you find out the answer because this keeps happening to me too!

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RokuNimfa-C
Roku Employee
Roku Employee

Re: Avoid other devices in the same network controlling my roku

Hello @Nathan24

I hope you're doing well.

We'd be happy to assist you. We'd like to know more about the issue you are experiencing and make an effective suggestion. Can you please provide us with more specific information about the issue? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more information, we will be able to help you further. 


Regards,
Nimfa

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