Solving playback issues

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clhumphre
Newbie

why does my Fubo freeze on Roku devices

Fubo live TV constantly freezes up. All other platforms seem to work fine. Even Fubo streams perfectly fine when on my Adroid phone, its only on my Roku devices that Fubo freezes.

2 REPLIES 2
RokuKariza-D
Roku Guru

Re: why does my Fubo freeze on Roku devices

Hello @clhumphre

Thanks for reaching out here in the Community!

In some cases, removing the channel then re-installing it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings System System restart > Restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Please keep us posted.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Rmb3005
Reel Rookie

Re: why does my Fubo freeze on Roku devices

I have the same issue and deleting the Fubo app, restarting the Roku and then reinstalling the Fubo app did not solve the problem. The video still freezes but the audio still functions correctly.

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