Solving playback issues

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nyrs420
Level 7

why do I get error message "this app will restart to free up memory" on all channels

my viewing is constantly interrupted by error message stating "this app will restart to free up memory". It's a constant message that appears every few minutes. Anyone know why this happens and how to correct it? Thanks

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2 REPLIES 2
KRobertson
Level 7

Re: why do I get error message "this app will restart to free up memory" on all channels

I'm also receiving this message not sure why and how, I do know I pay for my apps such as HULU and at this time I'm not able watch anything.

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RokuKariza-D
Roku Employee
Roku Employee

Re: why do I get error message "this app will restart to free up memory" on all channels

Hi @nyrs420 @KRobertson

Thanks for reaching out!

Have you tried removing some of the channels installed on your Roku device? We would also recommend restarting your player from the Settings menu by navigating to Settings System > System restart > Restart.

If you need help removing a channel, visit this Support link: How do I remove channels from my Roku® streaming device?

Let us know how it goes.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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