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kansasplanesman
Newbie
a month ago

stuttering video is not related to internet connection I have 2 roku devices - only one does it.

Video stuttering is NOT related to internet.  I have two roku devices - only one of them video stutters.  Re-winding a second or so corrects it... for a while.

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RokuRiamie-D
Community Moderator
Community Moderator
a month ago

Re: stuttering video is not related to internet connection I have 2 roku devices - only one does it.

Hi @kansasplanesman,

Welcome to the Roku Community!

We understand that your Roku device is experiencing video stuttering. We would like to investigate this issue further.

Please provide us with the following:

  • When did you start experiencing the issue?
  • Does it happen from all channels and content, or only on specific channels?
  • What is the model of the affected Roku device?
  • How far it is from your router or modem?

We look forward to your response.

Cheers,
The Roku Community Team

 

Riamie D.
Roku Community Moderator
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