Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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haha
Reel Rookie

roku 3900x very hot and freezes screen

i have to unplug at night plus screen will constntly freeze up- i have restarted and cleared

2 REPLIES 2
RokuDanny-R
Retired Moderator

Re: roku 3900x very hot and freezes screen

Hello @haha 

Thanks for the posting regarding the issue you are experiencing.

Is your Roku device in an enclosed space or is out in the open? In addition, how are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?

For more information about a device that is overheating, visit our Support page here: Fix an overheating issue

Please keep us posted and we will be more than happy to continue assisting you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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haha
Reel Rookie

Re: roku 3900x very hot and freezes screen

still the same problem- with 3900x- and to date.  

 

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