Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

problems with Roku Stream bar Pro

I have a Sonny Bravia 55 class A8J OLED  4K UHD Smart Android tv - XBR55A8H.  I did connect it successfully to a new Roku streambar pro, it worked long enough for me to set up the Roku site, wifi and all.  The bar disconnected itself a few minutes later, I re-attached everything, but no luck, it won't come back.  Didn't have any luck connecting the remote either. What am I missing?          Thanks so much

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