Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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nanc1234
Level 7

picture resolution

can't c all words at bottom of screen when tv is on; how to fix?; tried different resolutions offered and none worked.  brand new tv. please and thank u.  

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: picture resolution

First, suggest you edit your post to remove email address.  This is a public forum and spammers cruise places like this collecting publicly posted email addresses.  Click the 3 vertical dots at upper right corner of your post to find edit option.

You don't say if this is a Roku device connected to a non-Roku tv, or a Roku TV with Roku built in.

Look for a tv control called Picture size, Zoom, or something similar to see if this is something you can adjust on the tv.

 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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nanc1234
Level 7

Re: picture resolution

no edit option.   No zoom or pic size other than resolutions tried which didn’t work. 

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