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jtaitelman
Level 7
‎09-22-2021 03:40 PM

no dolby atmos or 5.1 surround from roku 3810r.

no dolby atmos or 5.1 surround sound passthrough input signal from roku 3810r plugged directly into hdmi slot of denon avr-x3700h per roku support directions for connecting to receiver.  connection instructions followed exactly as given by roku support yet only pcm audio output through 7.1 atmos speaker system.  what can be done to correct this debacle?

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RokuDanny-R
Roku Employee
Roku Employee
‎09-24-2021 02:34 PM

Re: no dolby atmos or 5.1 surround from roku 3810r.

@jtaitelman

Thanks for the post.

If you are in contact with our Support team, we would recommend continuing to work with them as they would best be able to assist you moving forward.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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