Solving playback issues

[nathan824s]

The Kinetics splash screen saver has recently began having corruption issues.  I have updated, removed and redownloaded it and it makes no difference.  I keep my roku resolution set at 720 and it used to work at that, everything else on the roku still works at 720, If I set the resolution to 1080 then suddenly the screensaver works again.  I do not want to have my roku set at 1080. I have included a picture of how the splash screensaver now behaves with its scrambled corrupted playback.

Please fix or let me know what to do to make it work correctly again.

[Ello2022]

Roku does not develop that screensaver. Squirreltown does. So you can reach out to them. But this has nothing to do with Roku 

https://channelstore.roku.com/details/df0b3bbbc3516ab039e1205ec7956aeb/kinetics-splash

[AvsGunnar]

@nathan824s 

You can try a couple of things. (looks to be a bit of motion in that screensaver)

1. See if toggling the "display refresh rate" either on or off helps the situation. (Settings/System/Advanced System Settings/Advanced Display Settings/Auto-adjust Display Refresh Rate)

2. Perform the same procedure as with any suspect corrupt Channel.  The additional screensavers and themes are really just Channels/apps.  (Remove the Channel, Restart the Roku device, Reinstall the Channel).

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If the above does not help, likely it is an issue that needs to be addressed by the Channel developer. (Screensaver developer).