Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

contrast turned the picture very dark. followed instructions online, but did not help

I was watching streaming that had a very dark picture After that, the contrast did not work, and i got very dark (often just blackened out, pictures. I followed the instructions to press the * button while I was watching the program, but that did not help. Right now, the picture is unwatchable . I have a Roku 4400. Any ideas??


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