Solving playback issues

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mmhorton1
Level 7

circle and lines on my tv screen

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recently three vertical lines have showed up on my tv screen and now this black circle. we just got this tv a few months ago and there has been no issues with it or damage to it. these showed up completely out of the blue and it’s very annoying. any suggestions?

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2 REPLIES 2
renojim
Community Streaming Expert

Re: circle and lines on my tv screen

Roku doesn't make the TVs, so my suggestion would be to contact the manufacturer - TCL, Sharp, onn, etc.                                      

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: circle and lines on my tv screen

@mmhorton1-

Manufacturer support contacts for Roku TVs can be found in this support post: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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