Solving playback issues

[RokuEmmanuel-D · Accepted solution]

Hi Community Users!

Thanks for reporting this issue directly to us. An update has been provided by our Roku appropriate team about the issue. 

To help you resolve this, we would recommend doing the following troubleshooting steps below:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Software update
5. Select Check Now to manually check for updates

If an update is available, please download it and have the app relaunch to see if the issue is resolved. 

We'll mark this post as resolved for everyone's visibility. If you still encounter the issue, please let us know and provide your latest software version. 

Thanks for your continued support and participation here in the Roku Community!

Best,
The Roku Community Team!

[Jodomo]

It worked!

[RokuRiamie-D]

Thank you for keeping us posted @Jodomo.

We are happy to hear that the troubleshooting steps that were provided above by our Roku moderator fixed your issue with the YouTube channel.

In case you have more concerns with your Roku, feel free to reach out to us again.

For further Roku support, you can:

• Create a post here in the Roku Community
• Check out the dedicated Roku Contact Us page for device or account issues.
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Thank you for your cooperation and continued participation in our community!

Happy Streaming!💜

The Roku Community Team