Help

Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Porea
Newbie
‎01-17-2024 12:48 PM

Why can't Roku make a streaming device that doesn't overheat?

Roku said my device overheat

0 Kudos
Reply
2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator
‎01-17-2024 04:20 PM

Re: Why can't Roku make a streaming device that doesn't overheat?

Hi @Porea,

Welcome to the Roku Community!

We'd like to investigate further the issue that you're having. May we know what Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)

We'll wait for your response.

Thanks,

John

John
Roku Community Moderator
0 Kudos
Reply
jontalk
Roku Guru
‎01-17-2024 04:31 PM

Re: Why can't Roku make a streaming device that doesn't overheat?

@PoreaWhat model device, where is it placed and what country are you living? I'm a long time Roku user who's never had a problem with over heating, so there's a chance that yours is defective or placed in a cabinet where air flow is limited

Power User (film maker)
Mill Valley, CA

Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX68U WiFi 6 router. Western Digital Power Line network adapters
0 Kudos
Reply
Labels