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Jpamp's avatar
Jpamp
Reel Rookie
7 months ago
Solved

Unable to load Hulu playback issue "Network Error"

After no issues with HULU (or anything else) for a few years with our Roku Streaming Stick, I attempted to run HULU this morning and got this message: "Network error sorry, we encountered a network...
app playback
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    7 months ago

    Hi Community Users!

    Update 12/16: If you're encountering a network error loop while using Hulu, we’ve found a potential workaround provided by Hulu that may help resolve the issue.
     
    Try renaming your profile to remove any emojis or non-standard characters, as these can sometimes cause conflicts with the system.
     
    Here’s what you can do:
    1. Go to your Hulu profile settings.
    2. Rename your profile, removing any emojis or special characters.
    3. Save your changes and try again.
    For further assistance, please reach out to Hulu Support directly.
     
    We'll now close this thread and mark this post as resolved. 
     
    Thank you for your continued participation in the Roku Community!
     
    Happy streaming!💜
     
    The Roku Community Team
wqerqwr's avatar
wqerqwr
Reel Rookie
7 months ago

When installing Hulu app on my Roku TV I get this error:

"network error sorry, we encountered a network error.  please check the network connection and try again. if this error persists please visit hulu.com/help"

All of my other apps on the TV work fine.  I tried reinstalling the Hulu app and then reset the Roku TV with a full factory reset.  Everything was erased on the tv...network settings, apps, etc.  I then installed the Hulu app again and still get the error.  What's strange is the Roku TV downstairs works just fine and was off when I tried to fix everything.

Anyone have ideas?  Thanks!

  • Jpamp's avatar
    Jpamp
    Reel Rookie
    7 months ago

    I'm having the same issue.

    After no issues with HULU (or anything else) for a few years with our Roku Streaming Stick, I attempted to run HULU this morning and got this message:

    "Network error sorry, we encountered a network error. please check the network connection and try again. if this error persists please visit hulu.com/help"

    - All other apps work fine (Netflix, Prime, etc.)

    - WiFi signal is strong (per Roku network settings)

    - Tried power cycling and resetting the stick to fresh reinstall HULU

    - I can open HULU via Roku on all our other TVs (a mix of TCL Roku and Roku Sticks - wired and wireless)

    - Moved the stick to another TV with the same failure.

    That's all the troubleshooting I can think of. The problem seems to be narrowed down this particular streaming stick.

    Anything I didn't think of before I replace the stick?