Solving playback issues

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SomeoneWithTV
Binge Watcher

Unable to Post a topic to Issue Tracking Board

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I am unable to post a new topic to the "Issue Tracking Board" https://community.roku.com/t5/Issue-Tracking-Board/bd-p/Known-issues. I am logged in, but the "Post a topic" button there is disabled and my mouse changes to a circle-slash when over it.

Meanwhile, I can post a topic elsewhere (like I am right now), and I can even reply to existing posts on the board. I have tried different browsers and turned off extensions, no use.

Ideas for what the problem is?

Roku post blocked.jpg

Roku Ultra 4802X, Onkyo TX-NR7100, Panasonic TC-P50S30
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1 Solution

Accepted Solutions
atc98092
Community Streaming Expert

Re: Unable to Post a topic to Issue Tracking Board

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The Issue Tracking Board only allows Roku employees to create threads there. We can respond to an existing thread, but they need to create the thread first. You can recommend a problem be added to the tracker, but only Roku staff can add it.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

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1 REPLY 1
atc98092
Community Streaming Expert

Re: Unable to Post a topic to Issue Tracking Board

Jump to solution

The Issue Tracking Board only allows Roku employees to create threads there. We can respond to an existing thread, but they need to create the thread first. You can recommend a problem be added to the tracker, but only Roku staff can add it.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.