Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Ultra 4800x Nothing working but volume button

There is no Home Screen or anything the only thing that does work is volume, shows it going up and down. I have tried everything.

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Community Streaming Expert

Re: Ultra 4800x Nothing working but volume button

Can you be a little more specific about what "everything" is?  The volume button working means pretty much nothing.  Have you verified that your TV is set to the proper source/input?  Have you tried another input on your TV and/or another HDMI cable?  Have you unplugged the power from the Ultra for several seconds and plugged it back in?  Does the light on the front of the Ultra come on when you do so?  If it does, does it flash when you press a button on the remote?

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