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Zachosg
Newbie
2 weeks ago

Total Greek TV is not working for me

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Total Greek TV isn’t working. Anyone else having the same issue?

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RokuCarly
Community Moderator
Community Moderator
a week ago

Re: Total Greek media not loading

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Hi Community users!

Greetings from the Roku Community.
 
We understand that some of you have been encountering playback issues with the Total Greek channel on your Roku device. We're here to help troubleshoot and resolve these issues.

To troubleshoot the Total Greek channel, please follow these steps:
  1. Remove the channel: Navigate to your Home screen, move to the right, highlight the app, press Star*, then select "Remove channel".
  2. Perform a system reboot: Navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart.
  3. Re-install the channel: Navigate to your Home, scroll and select Store, look for the app, then press "Add channel".
After completing these steps, please also try manually checking for software updates on your Roku player by navigating to your Home screen, scrolling up or down to select Settings > System > Software update > Check Now.

If the playback issue persists despite these troubleshooting efforts, we recommend contacting the channel provider directly for further assistance and clarification. They are best equipped to help you address the issue and ensure that you can enjoy their content to the fullest.

You can reach the Total Greek Support team here: Total Greek Support
 
Note: We'll mark this post as solved for visibility and as a reference for other users.
 
Please note that we are actively monitoring this thread. Thank you again for your continued patience. If you have any further questions or concerns, feel free to reach out.


Best regards,
Carly
Carly Y.
Roku Community Moderator

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Tony340
Channel Surfer
Wednesday

Re: Total Greek TV is not working for me

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It should be working now. The update is correcting issue. Highlight total greek, press star on remote, then select upgrade. I did mom's yesterday and finally, finally it's back working. Lol 🙂

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56 REPLIES 56
Gstav
Reel Rookie
2 weeks ago

Re: Channel won’t load, it fades to black and goes to home screen

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My total Greek app won’t load it is doing the same thing it loads and then screen turns black and goes to Home Screen…here is my model: 3820r2

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Boundroukas
Newbie
2 weeks ago

Re: Channel won’t load, it fades to black and goes to home screen

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I am having the same problem. I can't even remove the app. There is no error problem. It just starts and then goes to the home screen.

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Griffl
Newbie
2 weeks ago

Re: Channel won’t load, it fades to black and goes to home screen

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Yup us too, since yesterday 

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VasE
Newbie
2 weeks ago

Re: Total Greek TV is not working for me

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I’m having the same issue

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CC89
Newbie
2 weeks ago

Re: Total Greek TV is not working for me

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Same here. After it updated, it crashes on launch.

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Bo5
Newbie
2 weeks ago

Re: Total Greek TV is not working for me

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Same. I've sent emails with no answer.  Has anyone got an answer to fix it?  Ours out since yesterday. 

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RokuJanadeeK
Community Moderator
Community Moderator
2 weeks ago

Re: Total Greek TV is not working for me

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Hi Community users,

Thank you for reporting this issue to the Roku Community!

We understand that you are unable to stream the Total Greek TV channel. We're happy to help.

We would recommend the basic troubleshooting sequence below:
 
  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If the issue is persistent, kindly provide us with these details instead as our appropriate team would like to take a closer look:
 
  • Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
  • Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).
  • Channel version build. 
Kindly keep us posted.

All the best,
Janadee
Nadee K.
Roku Community Moderator
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devnullpointer
Streaming Star
2 weeks ago

Re: Total Greek TV is not working for me

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I received a reply from the maintainer within 30 minutes of my email. He said that there was a bug in the last update that was causing the app to crash and that the next publish on Thursday should fix the problem. He said to update to version 1.12

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studlygrk
Reel Rookie
2 weeks ago

Re: Total Greek TV is not working for me

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Same here, not working. No option to remove app or update to 1.12

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