Forum Discussion

Zachosg's avatar
Zachosg
Newbie
2 years ago
Solved

Total Greek TV is not working for me

Total Greek TV isn’t working. Anyone else having the same issue?
  • RokuCarly's avatar
    RokuCarly
    2 years ago
    Hi Community users!

    Greetings from the Roku Community.
     
    We understand that some of you have been encountering playback issues with the Total Greek channel on your Roku device. We're here to help troubleshoot and resolve these issues.

    To troubleshoot the Total Greek channel, please follow these steps:
    1. Remove the channel: Navigate to your Home screen, move to the right, highlight the app, press Star*, then select "Remove channel".
    2. Perform a system reboot: Navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart.
    3. Re-install the channel: Navigate to your Home, scroll and select Store, look for the app, then press "Add channel".
    After completing these steps, please also try manually checking for software updates on your Roku player by navigating to your Home screen, scrolling up or down to select Settings > System > Software update > Check Now.

    If the playback issue persists despite these troubleshooting efforts, we recommend contacting the channel provider directly for further assistance and clarification. They are best equipped to help you address the issue and ensure that you can enjoy their content to the fullest.

    You can reach the Total Greek Support team here: Total Greek Support
     
    Note: We'll mark this post as solved for visibility and as a reference for other users.
     
    Please note that we are actively monitoring this thread. Thank you again for your continued patience. If you have any further questions or concerns, feel free to reach out.


    Best regards,
    Carly
  • Tony340's avatar
    Tony340
    2 years ago

    It should be working now. The update is correcting issue. Highlight total greek, press star on remote, then select upgrade. I did mom's yesterday and finally, finally it's back working. Lol 🙂