Solving playback issues

[Walkerda]

I lost my remote. The one button on my tv let’s me select input but not control volume. How can I fix this?

[DBDukes]

@Walkerda 

Roku doesn't make Roku TVs. Roku only licenses the Roku software that manufacturers put in the TVs. So, the location of a physical volume button can vary by manufacturer.

You can may be able to control the volume of a Roku device with the Roku app on a smartphone. I assume that's what you're using to control it since you don't have a physical remote. The mute, volume down, and volume up button are on the app, right below the rewind, pause/play, and fast forward buttons.

Oh, and it's a good idea to have a physical remote. If your Roku device ever loses WiFi connectivity, you won't be able to use the app until you connect back to the network. That requires a physical remote. The Roku Voice Remote ($20) works with all Roku TVs. You can find them at Walmart, Best Buy, etc.

EDIT: Corrected to reflect that the volume control shows for some Roku devices, including at least some Roku TVs, but may not show for other Roku devices.

[makaiguy]

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@DBDukes wrote:

@Walkerda 

You can control the volume of a Roku device with the Roku app on a smartphone. I assume that's what you're using to control it since you don't have a physical remote. The mute, volume down, and volume up button are on the app, right below the rewind, pause/play, and fast forward buttons.

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I carrently have a Roku TV, a Streaming Stick+, and a Streaming Stick 4K+ active.  The Roku app on my Android phone only gives me audio-related buttons for the Roku Tv, not for either of the devices.

[DBDukes]

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@makaiguy wrote:

I carrently have a Roku TV, a Streaming Stick+, and a Streaming Stick 4K+ active. The Roku app on my Android phone only gives me audio-related buttons for the Roku Tv, not for either of the devices.

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Huh. The iOS and Android apps show it for the Soundbar. That's what I checked on before responding last night. After verifying again this morning, they do show volume for Soundbar, but not for Premiere+ (3921). Those are the only I have access to at the moment. So, some have it and some don't. Great.

[makaiguy]

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@DBDukes wrote:

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... they do show volume for Soundbar, but not for Premiere+ (3921).

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Makes sense.  Sound bars and tvs have speakers, other devices don't.