Solving playback issues

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Dirkle
Level 7

Switching YouTube tv channels takes two minutes.

Switching YouTube tv channels takes two minutes instead of 3 sec.

Issue started this morning 5/13/20 after device software update.

Network speed and bandwidth checked out fine. 

Reinstalled youtube tv app 

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Switching YouTube tv channels takes two minutes.

Roku is rolling out version 9.3 of its firmware and it sounds like you just got it. You can confirm your version via Settings > System > About. Problems are starting to be reported with numerous channels under version 9.3, and we've seen lots of complaints re YouTube and YouTube TV, among others.

Several people with problems after receiving the 9.3.0 update have reported success via the suggestions in this post:
https://community.roku.com/t5/Remotes-Accessories/Roku-Streaming-Stick-remote-fails-after-new-system...
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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