Solving playback issues

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Xok
Newbie

Streaming Stick 4k needs to reset constantly.

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I purchased 4 Streaming Sticks 4K a few weeks ago.  They worked perfectly until we had a power outage 3 days ago, but my generator started within 30 seconds.  Since then, when I turn all of the TVs using my Roku remotes, when I push my home or any other button the Roku devices don’t start no Home Screen - TV indicates No Signal).  I have to to unplug, then plug each one back in after a few seconds to activate them.  After turning off the TVs for awhile, when I go back to watch them, I have to go through the same process.  Why is this happening and is there a solution?  I’ve tried many things.

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makaiguy
Community Streaming Expert

Re: Streaming Stick 4k needs to reset constantly.

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If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Streaming Stick 4k needs to reset constantly.

Jump to solution

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X