Thanks for the tip on changing the settings. My Ultra just started making the crackle noise, fortunately I found your posts before I tried any DIY solutions. At first changing the audio settings didn't do anything so I wiggled the HDMI cable at the back and then tapped the unit, immediately the sound was better. Fingers crossed this takes care of it - thanks everyone ♡
We got an Ultra for Christmas and I tried to set it up a few weeks ago. I only got static in the audio. I finally got around to trying it again, including on a different TV and using different cables, and I still only get static. I have tried changing all of the audio settings. Am I out of luck with this one?
After only a couple of weeks the static returned on my unit after changing the audio settings to "Stereo". Last night I did the steps below and the unit has been fine since. I even moved the box to another tv and it's still clear.
> While unit was playing a show I pressed the * button on the remote.
> I then toggled/changed the volume mode (was on Leveling) and the sound immediately improved. I togged the setting back to Leveling - the sound has been clear since.
> I messed around with all of the other settings to see if anything else would change and all seemed to function correctly.