Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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chelsie12
Level 7

Sound keeps going down to zero

My roku tv sound just started going down constantly to 0, the censor is flashing like a button is being spammed i tried restarting it i tried unplugging it for weeks at a time but nothing seems to work, it started off as going down a few every once in a while then it started going up a few. eventually it started going down to 0 all the way and even started going up to 100. 

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