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SoundCutsOut's avatar
SoundCutsOut
Newbie
6 months ago
Solved

Sound Cutting out repeatedly Model 4802X

In have searched through the threads and tried,  system restarts, swapped multiple hdmi cables, changed audio settings, deleted and reloaded apps. 
This happens across all apps not isolated to one. 
What’s the actual fix for this issue? Does my new device need replaced? 
Roku Model 4802X 

app playback
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    6 months ago

    Great to see your first post here in the Roku Community, SoundCutsOut!

    Thanks for sharing your experience here with your Roku device's audio issue. This can be really frustrating and we'd like to help.

    Have you tried this on a different TV and see if the issue persists? Also, have there been any recent updates before this happened?

    Let's keep the conversation going!

    Best,
    The Roku Community Team

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    6 months ago

    Great to see your first post here in the Roku Community, SoundCutsOut!

    Thanks for sharing your experience here with your Roku device's audio issue. This can be really frustrating and we'd like to help.

    Have you tried this on a different TV and see if the issue persists? Also, have there been any recent updates before this happened?

    Let's keep the conversation going!

    Best,
    The Roku Community Team